Q: Can I get free samples?
A: We offer complimentary accessories upon negotiation, but the entire device must be purchased.
Q: Do you have the products in stock?
A: Yes, we maintain a limited inventory of standard models and also accommodate customized orders.
Q: Do you accept OEM?
A: Absolutely, we welcome OEM orders.
Q: What's the delivery time?
A: The production period is about 28 days, excluding transit time. Delivery timelines may vary based on order size; larger orders will naturally require additional time.
Q: Do you have after-sale service?
A: Yes, we offer thorough after-sale service documentation. Please reach out to our sales manager for detailed assistance.
Q: What's the payment?
A: We accept T/T, L/C, Western Union, and Visa.
Q: What's the shipping terms?
A: We provide various shipping terms, including EXW, FOB, CFR, CIF, DAP, DDU, and DDP, based on negotiation.