Q: Can I get free samples?
A: We can provide certain accessories free of charge upon negotiation; however, the entire device requires payment.
Q: Do you have the products in stock?
A: Yes, we maintain a limited inventory of standard models and also cater to custom orders.
Q: Do you accept OEM?
A: Yes, we readily accept OEM orders.
Q: What's the delivery time?
A: The production timeline is approximately 28 days, excluding transit time. Delivery periods may vary depending on order size; larger orders will require additional time.
Q: Do you have after-sale service?
A: Yes, we provide comprehensive after-sale service documentation and support. Please contact our sales manager for further assistance.
Q: What's the payment?
A: We accept various payment methods, including T/T, L/C, Western Union, and Visa.
Q: What's the shipping terms?
A: We offer a variety of shipping terms, including EXW, FOB, CFR, CIF, DAP, DDU, and DDP, based on negotiation.
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